Terms & Conditions

Acceptance of Terms

By visiting, accessing or using the Cyber Action Unit website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

These terms apply to all visitors, users and individuals submitting information through our website forms.

About Our Services

Cyber Action Unit is a privately operated platform providing general guidance and assistance related to cybercrime awareness, online fraud and digital safety.

Our website may provide information and assistance relating to:

• Online financial fraud awareness.
• Cybercrime and digital safety guidance.
• Online harassment and identity misuse awareness.
• Assistance with understanding complaint procedures.
• General information about reporting cyber incidents.

Eligibility

You must be legally capable of using our website under applicable laws. If you are a minor, you should use our services with the involvement of a parent or legal guardian where required.

By submitting information, you confirm that you are authorised to provide the information you share with us.

User Responsibilities

When using our website, you agree to:

• Provide accurate and truthful information.
• Use the website only for lawful purposes.
• Not submit false, misleading or fraudulent reports.
• Not attempt to disrupt or damage website functionality.
• Not upload malicious files or harmful content.
• Respect the rights and privacy of other individuals.
• Not misuse our services for unlawful activities.

Information Submitted Through Forms

You may submit enquiries or incident-related information through our Contact Form and Incident Report Form.

You are responsible for ensuring that the information and documents you submit are accurate and that you have the right to share them.

Do not submit passwords, OTPs, banking PINs, account credentials or unnecessary confidential personal information.

Nature of Assistance

Information and assistance provided through Cyber Action Unit are intended for general guidance, awareness and support.

We do not represent users before courts, investigate crimes, exercise law enforcement powers or provide official government services.

Users should contact the appropriate official authorities and follow official reporting procedures when required.

No Guarantee of Results

Cyber Action Unit does not guarantee the recovery of lost funds, resolution of cybercrime complaints, removal of online content or any particular outcome.

Results may depend on circumstances, available evidence, third-party platforms, financial institutions and relevant authorities.

Any action taken based on information obtained through our website is your own responsibility.

Independent Private Organisation

Cyber Action Unit is an independent, privately operated platform.

We are not affiliated with, sponsored by, endorsed by or acting on behalf of any government department, police authority, financial institution or law enforcement agency, unless expressly stated and verifiable.

Our website should not be confused with official government cybercrime reporting portals.

Third-Party Websites and Services

Our website may contain links to external websites, platforms or services for additional information and convenience.

We do not control external websites and are not responsible for their content, availability, security or privacy practices.

You should review the applicable terms and privacy policies before using third-party services.

Intellectual Property

Unless otherwise stated, website content, branding, graphics, text, design elements and other materials are owned by or licensed to Cyber Action Unit.

You may not reproduce, distribute, modify, republish or commercially use our materials without prior written permission, except where permitted by applicable law.

Website Availability

We aim to keep our website accessible and functional. However, we do not guarantee uninterrupted availability or error-free operation.

Website access may occasionally be suspended, restricted or interrupted due to maintenance, technical issues, security concerns or circumstances beyond our control.

Limitation of Liability

To the extent permitted by applicable law, Cyber Action Unit shall not be liable for indirect, incidental or consequential losses arising from the use of, or inability to use, our website or general informational services.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Indemnification

You agree to use our website lawfully and responsibly. To the extent permitted by applicable law, you may be responsible for losses or claims arising from your unlawful use of the website or violation of these terms.

Privacy Policy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used and protected.

Termination and Restriction of Access

We reserve the right, subject to applicable law, to restrict or suspend access to our website where we reasonably believe that a user has violated these terms, misused our services or created a security risk.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India, subject to any mandatory legal requirements.

Any disputes shall be handled by courts having appropriate jurisdiction under applicable law.

Changes to These Terms

We may revise or update these Terms & Conditions from time to time.

Updated terms will be published on this page along with a revised Last Updated date. Your continued use of the website after publication of changes will be subject to applicable law.